
270,000+ Happy Customers
24/7 Support
Official Pinterest Merchant
270,000+ Happy Customers
24/7 Support
Official Pinterest Merchant
270,000+ Happy Customers
24/7 Support
Official Pinterest Merchant
270,000+ Happy Customers
24/7 Support
Official Pinterest Merchant
270,000+ Happy Customers
24/7 Support
Official Pinterest Merchant
270,000+ Happy Customers
24/7 Support
Official Pinterest Merchant
270,000+ Happy Customers
24/7 Support
Official Pinterest Merchant
270,000+ Happy Customers
24/7 Support
Official Pinterest Merchant
270,000+ Happy Customers
24/7 Support
Official Pinterest Merchant
270,000+ Happy Customers
24/7 Support
Official Pinterest Merchant
270,000+ Happy Customers
24/7 Support
Official Pinterest Merchant
270,000+ Happy Customers
24/7 Support
Official Pinterest Merchant
FAQs
How do I order?
How do I order?
Here are the simple steps to follow:
1. Choose your product, select the color, size, and quantity.
2. Add it to your cart, then click on "Proceed to Checkout".
3. Fill in your details: customer info, shipping, billing, and payment.
4. If you have a discount code, enter it at the payment step.
5. Double-check your order, then click "Place Order" to complete your purchase.
If you need help, contact us — we’re here for you! Email us at help@shoplumivelle.com
How long does shipping take?
How long does shipping take?
Orders are processed within 24 hours.
Delivery typically takes 4–9 business days, depending on your location. Express shipping is also available at checkout for faster delivery.
Will I receive shipping updates?
Will I receive shipping updates?
Yes. You’ll receive:
- An order confirmation email and SMS
- A shipping confirmation with your tracking number
- 1–2 delivery updates along the way
- A final email after delivery asking for a review
How can I track my order?
How can I track my order?
As soon as your order ships, you’ll receive a tracking number by email. You can also track your order anytime on our “Track Your Order” page available in the main menu.
Is there a 30-day return policy?
Is there a 30-day return policy?
Yes. All orders are covered by our 30-day satisfaction guarantee starting from the day of delivery. If you’re not satisfied, simply contact our support team and we’ll provide a free prepaid return label so you can obtain a refund.
Are your payments secure?
Are your payments secure?
Absolutely. All payments are processed through secure, encrypted, and PCI-compliant systems. We never store your card details, and all transactions are handled by trusted payment providers.
I still have more questions
I still have more questions
No problem at all. Our support team is here to help.
You can contact us anytime at hello@shoplumivelle.com — we usually reply within 12 hours, often much faster.
You can also check our FAQs Page in the main menu. It contains all commonly asked questions.
What our Customers Say
Excellent 4.4 / 5
Based on 1,148 Reviews




